Prepackaged services include a specific statement of scope, service agreement terms and conditions and easy-to-follow activation instructions.
Technical Support for IBM System x and IBM BladeCenter servers
Helps keep your IBM System x and IBM BladeCenter servers running at their peak.
Essential Support ServicePac
Provides hardware and software support for mission-critical operations around-the-clock.
Warranty and Maintenance Upgrades ServicePac
Keep systems up and running 24×7 with ServicePac for warranty maintenance option
Software Support ServicePac
Provides you with unlimited ‘how to’ phone support