IBM IT Service Management (ITSM) solutions provide a single, unified platform to manage multiple service management best practice processes. Your organization can go beyond traditional, manual processes that may not adequately support planning and scheduling across IT and operations lines of business. ITSM solutions combine automation, mobility, enhanced visibility and analytic insights into your IT service management processes – helping them become more diverse and better integrated across a wide range of technologies.

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SmartCloud Control Desk

Optimized, automated service management helps reduce costs and service disruptions.

Tivoli Netcool/Omnibus

Real-time event management to improve availability and resiliency.

SmartCloud Orchestrator

Orchestrate the development, deployment and management of enterprise clouds.

SmartCloud Application Performance Management

Manage performance, availability and capacity for complex applications.

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